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Flash Sale end in:

Delivery & Return
UK delivery services
- UK Standard Delivery (2–4 business days) to UK addresses; free on all orders.
- Tracked services with an email tracking link on dispatch.
- International shipping is currently not offered.
Dispatch times
- Orders placed by 12:00 (noon) UK time aim to dispatch same or next business day.
- Large/bulky items or peak periods may need extra handling; we’ll notify you.
Access & delivery restrictions
- Please ensure suitable access for bulky cartons/pallets; staircases or narrow entries may require special arrangements.
- A person aged 18+ must accept delivery for gas‑compatible appliances.
Missed deliveries & address issues
- For missed deliveries or address corrections after dispatch, re‑delivery fees may apply. We’ll help rearrange promptly.
Change-of-mind returns
Return unused, unassembled items within 60 days of delivery for refund or exchange.
Must be resalable, with all accessories and original packaging.
Free returns (UK mainland)
Email contact@smokeybbq.co.uk with your order number to start a return. Eligible items get a pre-paid return label.
Exclusions
Used, assembled, heat-exposed, or fuel-contaminated goods (including fired grills) are non-returnable unless faulty.
Hygiene-sealed items if seal opened.
Customised/made-to-order items except for faults.
Faulty or incorrect items
Report within 48 hours (with photos). We’ll repair, replace, or refund, and cover collection cost if confirmed faulty.
Refunds
Processed to original payment method within 3–10 business days after inspection.
Return address
SMOKEY BBQ LIMITED (Returns)
191 Horton Road, Yiewsley, West Drayton, United Kingdom, UB7 8HP
Returns & Exchanges
You can return eligible, unused, unassembled products within 60 days of delivery for a full refund or exchange. Returns must include all accessories and original packaging.
Email contact@smokeybbq.co.uk with your order number and reason for return. We’ll send return instructions and, where eligible, a pre-paid shipping label.
Yes — used, heat-exposed, or fuel-contaminated BBQs cannot be returned unless faulty. Hygiene-sealed goods are returnable only if unopened
Refunds are processed to the original payment method within 3–10 business days after inspection of returned goods.
Delivery
Standard UK delivery takes 2–4 business days from dispatch. Orders placed before 12:00 (noon) are typically shipped the same or next working day.
Express delivery options may appear at checkout during eligible periods. Weekend delivery is available in select areas — fees vary by courier.
At this time, we only ship within the United Kingdom.
At this time, we only ship within the United Kingdom.
We’ll work directly with our courier partners to locate your shipment and provide updates. If the parcel is confirmed lost, we’ll send a replacement or refund your purchase.
Product & Safety Information
Unless stated otherwise, gas cylinders and regulators are sold separately. Always use compatible UK-spec regulators and hoses.
Never. All BBQs and smokers must be used outdoors in a well-ventilated area away from enclosed spaces, walls, and overhangs.
Use the type recommended by the manufacturer (charcoal, briquettes, wood pellets, or propane). Using the wrong fuel type can void your warranty
Allow it to cool fully, then remove debris with a wire brush. Avoid harsh chemicals — use mild detergent and water. Always disconnect gas before cleaning.
Payments & Invoices
We accept all major debit and credit cards, PayPal, and other secure options displayed at checkout.
Yes. All payments are encrypted and processed through secure third-party gateways. Smokey BBQ never stores your card information
Yes. All displayed prices are inclusive of UK VAT (20%).
Absolutely — email contact@smokeybbq.co.uk with your order number, and we’ll send a digital invoice.
So you want to go ALL IN? Get the Gravity 800 Griddle with all the available official Accessories! Get our PITMASTER Pack;
- 1 x Masterbuilt 800 GravityFed BBQ Smoker
- 1 x Masterbuilt Pizza Oven Attachment
- 1 x Masterbuilt Rotisserie
- 1 x Masterbuilt 800 Raincover
- 1 x Masterbuilt Charcoal sack
- 1 x Firelighters
With the Gravity Series™ 800 Digital Charcoal Grill + Smoker + Griddle by Masterbuilt®, experience the power of GravityFed™ charcoal grilling with traditional grates or a full flat top griddle. Set the temperature on the digital control panel or your smart device and the DigitalFan™ maintains the desired cooking temperature. The charcoal hopper holds 10lbs of lump charcoal or 16lbs of briquettes for up to 10 hours of use and gravity ensures you have constant fuel to the fire. You can smoke, grill, sear, bake, roast and so much more.
We have a display model of the Masterbuilt 800 in our Hitchin, Herts Showroom if you wish to take a look at one. Opening Hours at the bottom of this page.
- 2 Year Warranty supported by BBQ Land and Masterbuilt UK
- We are an Elite/Platinum Masterbuilt UK Dealer. We handle support and warranty in partnership with Masterbuilt UK, so you are not on your own after you’ve purchased from us – we will try and help you ourselves if we can, but if we need assistance from Masterbuilt to solve any problems then we will liase with Masterbuilt on your behalf, to get your issue fixed.
- We buy all our stock directly from the Masterbuilt factory, so you always get the latest model from BBQ Land.
Features of the Gravity 800
- Reaches 225°F in 8 minutes, 450°F in 10 minutes, or 700°F in 14 minutes
- Includes a Flat Top Griddle + Cast Iron Grill Grates + 2 x Manifolds = you can cook with normal grates, or swap out for the complete flat top griddle plate
- DigitalFan™ minimizes heat fluctuations – maintains temperature
- Control temperature and cook time with the digital control panel or with smart device control using WiFi or Bluetooth
- Built-in temperature gauge and meat probe thermometer for perfect results every time
- Two porcelain-coated warming/smoking racks for 800 total square inches of cooking space
- Folding stainless steel front shelf for additional preparation space
- Pre-seasoned cooking surface
- Removable grease tray to catch excess food drippings
- Model MB20042221
- Width 55.1 in. / 139 cm.
- Height 50.9 in. / 129 cm.
- Length 30.5 in. / 77 cm.
2 Year Warranty from BBQ Land and Masterbuilt – this warranty is no different to any other UK dealer, despite what they may claim. Your warranty is exactly the same, no matter which UK dealer you buy your 800 Griddle from.
BBQ Land are the UK’s largest Platinum Elite Masterbuilt dealer – we buy product from Masterbuilt by container load, direct from the Masterbuilt factory.
Q & A
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Smokey BBQ Ltd
UK-registered company dedicated to bringing quality outdoor cooking gear to enthusiasts nationwide.
We focus on reliable products, clear advice, and transparent service.
Our mission is simple: Better BBQs, less fuss, real flavour.
Registered Company: SMOKEY'S BBQ LTD (16448648)
Address: Unit 2 Queens Parade, Halifax, HX1 3XY, United Kingdom
Email: contact@smokeybbq.co.uk










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